• Business Analyst- Partner Services

    Job Locations US-OR-Portland
    Job ID 2019-1255
    Regular Full-Time
  • Overview

    General Summary:

    Vetsource has a keen data driven approach to solving tough problems and requires multi-faceted analysts to provide the skill and insight needed to drive business strategy and development. The Business Analyst is responsible for supporting the Partner Services department in reporting and analyzing the multitude of business and promotional programs we offer our strategic partners, veterinary clients, and pet parents. The Business Analyst builds dashboards and runs reports daily, monthly, and as needed to support Partner Services and associated programs, and write queries or reports to provide data for various analytical projects. This role will interpret data to identify business trends, conduct root cause analysis of business problems, and suggest areas for process improvement or provide recommendations for best practices.



    Essential Duties:

    • Responsible for analysis and reporting for partner programs
    • Support and participate in special projects by providing analysis, forecasting, and modeling
    • Facilitate effective communication of results to internal stakeholders using data visualizations and oral and written explanation of findings
    • Partner with internal teams to develop process improvement strategies and execution of business needs through the creation and implementation of SOPs, communication and organizational buy in, training, and ROI analysis
    • Prepare analysis, reports, charts, and visual data representation of findings, and frameworks for best practices and benchmarking across stakeholder projects
    • Support the business by building financial models to measure the effectiveness of internal and external initiatives
    • Turn numbers into actionable insights and implement tools to aid the decision making process and develop a center of excellence around the use of data within the department
    • Develop healthy data collection systems & sound strategies for getting quality data from all required data sources
    • Perform financial modeling and analysis of current partner contracts and potential changes
    • Provide direction to team members responsible for external stakeholder agreements
    • Analysis and visualization of metrics by creating and maintaining dashboards
    • Other duties as assigned


    In addition to the job-specific responsibilities listed above, all employees are expected to support and model VetSource’s Core Value Principles:  Do the right thing every time; Treat others the way you want to be treated; Embrace Change;  Be innovative; Get it done; Work hard, have fun!  Employees will be held accountable for knowledge and effective application of these principles.




    • Ability to navigate through complex issues, interpret and transform data into recommendations
    • Advanced knowledge of data visualization software, spreadsheet applications, and data management; power user of MS Excel
    • Must be able to make sound judgement decisions and know when to ask their manager for assistance
    • Meticulous attention to detail, accuracy and organizational skills
    • Proven ability to lead teams toward organizational goals with successful outcomes
    • Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear, calm, and concise manner
    • Ability to communicate and partner with other departments in order to identify and assist in the development of enhanced processes and procedures based on sound data analysis
    • Excellent writing skills with great attention to detail
    • Must be team-oriented and work well with others
    • Self- motivated with a strong desire to learn new products and technologies
    • Ability to work in a fast-paced, rapidly changing environment, with the ability to multi-task
    • Exhibit a willingness to consistently take on new challenges
    • Ability to receive constructive feedback in a professional manner
    • Understanding of relational databases
    • SQL knowledge a plus



    • Bachelor’s Degree in Business Administration, Finance, economics, statistics related field, or equivalent job-related experience.
    • Excellent knowledge of Excel and other Office Suite products
    • 2+ years of Analytical experience
    • 2+ years of data visualization software experience

    Working Conditions:

    • Environment where dogs are present
    • Working at a computer for long periods of time
    • Noise level is normally quiet to moderate

    What We Offer:

    • Huge company vision and rapid growth opportunities, and teams made of smart, ambitious, and fun colleagues
    • Dog friendly office, sit-to-stand desks, and free gourmet coffee machine and Avanti market on site
    • New modern design office located close to restaurants, shopping, and public transportation
    • Competitive salary and full benefit packages including PTO, medical, dental, vision, FSA, and 401K



    The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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