• User Experience Analyst

    Job Locations US-OR-Portland
    Job ID 2018-1204
    Category
    Information Technology
    Type
    Regular Full-Time
  • Overview

    We are looking for a user-experience (UX) analyst able to understand our business requirements and any technical limitations. They will be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. The UX analyst will also be expected to design the overall functionality of the product, and to ensure a great user experience, iterate upon it in accordance with user-testing.

    Responsibilities

    • Plans and conducts usability research projects, including working sessions, walkthroughs, surveys, interviews, or focus groups.
    • Develops user profiles or personas meant to describe the target user and define their needs.
    • Design and deliver wireframes, prototypes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
    • Collaborate with product design and development teams to integrate principles of usability or user centered design into the product development process.
    • Analysis of user behavior and preferences to create strategies and products that provide the best experience for users
    • Identify, design and execute tests to validate if the delivered solution is meeting the needs of the user in an optimal manner.
    • Identify design problems and devise elegant solutions.
    • Make strategic design and user-experience decisions related to core, and new, functions and features.
    • Take a user-centered design approach and rapidly test and iterate your designs.
    • Collaborate with other team members and stakeholders.
    • Ask smart questions, take risks and champion new ideas.

     

    ORGANIZATIONAL RESPONSIBILITY STATEMENT

    In addition to the job-specific responsibilities listed above, all employees are expected to support and model Vetsource’s Core Value Principles:  Do the right thing every time; Treat others the way you want to be treated; Embrace Change; Be innovative; Get it done; Work hard, have fun!  Employees will be held accountable for knowledge and effective application of these principles.

    Qualifications

    • Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
    • Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
    • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
    • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
    • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
    • Ability to iterate designs and solutions efficiently and intelligently.
    • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
    • A clear understanding of the importance of user-centered design and design thinking.
    • Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
    • Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
    • Be passionate about resolving user pain points through great design.
    • Be open to receiving feedback and constructive criticism.
    • Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.

     

    Supervisory Responsibilities: None

     

    Education/Experience:

    • Bachelors Degree in Business Administration, Management Information Systems, Computer Science / Engineering or related field
    • 2-3 years of experience in analytics

    Preferred Qualifications:

    • Experience using JIRA and Confluence or other project management tools
    • Veterinary/Pharmaceutical industry experience

     Working Conditions:

    • Environment where pets are present
    • Working at a computer for long periods of time

     

    Note:

    The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

     

    We offer a competitive benefit package including medical, dental, vision, Flexible Spending, Life, and 401(k). 

     

    Vetsource is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.

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