• Veterinary Hospital Trainer

    Job Locations US-OR-Portland
    Job ID 2018-1187
    Regular Full-Time
  • Overview

    The Hospital Trainer is responsible for all trainings of Vetsource partner practices as well as providing backup to the Sales Team for prospecting demonstrations. The trainer is responsible for educating all hospitals consistently and comprehensively according to guidelines outlined by management.   Qualified candidates would be able to work very independently, having a flexible schedule and being extremely involved with management to shape ongoing instructional protocols.


    • Conducting live and web based training seminars of Vetsource solutions to newly enrolled hospitals
    • Documenting Training session recaps
    • Disseminating post session email instructions to clinic
    • Working with management to develop and maintain consistent and current instructional materials
    • Maintaining an intimate knowledge of all Vetsource solutions and being able to effectively communicate their value proposition both verbally and in written communication
    • Cultivating positive customer relationships with every interaction
    • Other duties as assigned

    Supervisory Responsibilities:  None



    In addition to the job-specific responsibilities listed above, all employees are expected to support and model Vetsource’s Core Value Principles:  Do the right thing every time; Treat others the way you want to be treated; Embrace Change; Be innovative; Get it done; Work hard, have fun!  Employees will be held accountable for knowledge and effective application of these principles.


    • Have a genuine passion for educating and connecting with others in a sales environment
    • Exhibit a willingness to consistently take on new challenges
    • Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear, calm, and concise manner
    • Strong organizational and time management skills with ability to work independently
    • Excellent writing skills with great attention to detail
    • Must be team-oriented, possess a positive attitude and work well with others
    • Self- motivated with a strong desire to learn new products and technologies
    • Ability to work in a fast-paced, rapidly changing environment, with the ability to multi-task
    • Excellent computer skills are required; experience using email, instant message, Microsoft Excel, Microsoft Word, as well as the ability to learn how to navigate unfamiliar systems or programs quickly
    • Ability to use multiple computer programs at once
    • Attention to detail and accurate data entry in a fast-paced environment
    • Ability to receive constructive criticism in a professional manner
    • Must be able to make sound judgement decisions and know when to ask their manager for assistance


    • Bachelor’s Degree or other advanced certification in Animal Science, Business Administration, Certified Veterinary Practice Manager or Certified Veterinary Technician preferred; or related work exerience

    Preferred Qualifications:

    • Veterinary experience a plus
    • Minimum 1 year sales experience in a call center environment
    • Knowledge of Salesforce CRM

    Working Conditions:

    • Environment where dogs are present
    • Call center environment
    • Long periods of time sitting at a computer 



    The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. 


    We offer a competitive benefit package including medical, dental, vision, Flexible Spending, Life, and 401(k). 


    VetSource is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.


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