• Account Management: Vendor Support Specialist

    Job Locations US-OR-Portland
    Job ID 2018-1153
    Regular Full-Time
  • Overview

    Vetsource’s growing services and commitment to creating innovation in the industry gives Vendor Support Specialists a unique position of creating value for our veterinary pharmaceutical manufacturing partners and driving organizational growth. The Vendor Support Specialist will support the day to day vendor account management, including invoicing, purchase and sales levels, audit of vendor contracts, promotion analysis, and vendor project support. Vendor Support Specialists help expand services and partnerships to manufacturer and vendor partners within a rapidly growing, changing environment.


    • Track and audit of vendor contracts and reports changes, including notifications of changes to stakeholders
    • Monitor manufacturer purchases and sales to ensure rebate thresholds to maintain levels/reach new levels are met
    • Ensure plans are in place and executed to spend marketing funds provided by manufacturers
    • Supporting day to day vendor account management needs (e.g. tracking invoices and programs, emailing vendors regarding invoices/outstanding balances)
    • Prepare quarterly and as needed business reviews to support vendors and meetings
    • Drive complete promotional offering including drafting promotion verbiage and proposals and forecasting manufacturer spend
    • Analyze and report promotion results in order to details trends and results
    • Document promotions in the market and propose strategy to implement via home delivery
    • Help prepare presentations, meeting agendas, marketing and marketing kit proposals
    • Support vendor projects and initiatives
    • Other duties/projects as assigned



    In addition to the job-specific responsibilities listed above, all employees are expected to support and model Vetsource’s Core Value Principles:  Do the right thing every time; Treat others the way you want to be treated; Embrace Change;  Be innovative; Get it done; Work hard, have fun!  Employees will be held accountable for knowledge and effective application of these principles.



    What We Offer:

    • Huge vision and rapid growth opportunities, and teams made of smart, ambitious, and fun colleagues
    • Dog friendly office, sit-to-stand desks, and free gourmet coffee machine and Avanti market on site
    • New modern design office located close to restaurants, shopping, and public transportation coming December 2018
    • Competitive salary and full benefit packages including medical, dental, vision, FSA, and 401K


    • Previous administrative assistance experience.
    • Proper etiquette and confidentiality using strong communication skills (verbal and written). Includes effective listening and clear and concise communication skills in person, on the phone or via email.
    • Ability to build and maintain positive relations internally and externally.
    • Integrity and confidentiality.
    • Strong organizational, task and time management skills with strong attention to detail.
    • Ability to work in a fast-paced, rapidly changing environment including the capacity to start and stop projects seamlessly, despite frequent interruptions, while maintaining attention to detail
    • Work well both individually and in teams.
    • Must be team-oriented, possess a positive attitude and work well with others. Includes a friendly can-do attitude and willingness to contribute to any project whether it relates to sales, inventory, returns, customer service, etc.
    • Good computer skills including the ability to learn how to navigate unfamiliar systems or programs quickly. Ability to use multiple computer programs at once.
    • Must be able to use sound judgement and know when to ask manager for assistance
    • Ability to receive constructive feedback in a professional manner


    • Bachelor's degree preferred; or related work experience

    Preferred Qualifications:

    • Data analytics experience
    • Experience using Google Documents and other shared programs

    Working Conditions

    • Environment where dogs are present
    • Work sitting at a computer for extended periods of time



    The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. 


    We offer a competitive benefit package including medical, dental, vision, Flexible Spending, Life, and 401(k). 


    Vetsource is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.


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