• National Sales Trainer

    Job Locations US-OR-Portland
    Job ID 2018-1106
    Regular Full-Time
  • Overview

    The National Sales Trainer is responsible for providing field support and corporate sales training, developing sales education materials, and assisting the Directors of Sales with other Vetsource sales initiatives.

    The National Sales Trainer is responsible for partnering with sales leaders and representatives to provide field coaching support on selling skills, technical skills and standard work. The Trainer will evaluate the associate’s comprehensive performance in pre-call planning, executing a sales call and post sales call follow up. They will assess both the strengths and areas of development of the sales associates skill set and share areas of strength and challenges. The Trainer will strategize with the sales representative and manager to build a plan to support ongoing growth and development.


    The National Sales Trainer will work closely with Product Management, Marketing teams, Sales Enablement and other key stakeholders to update knowledge the current and future product portfolios, standard work processes, systems requirements and skill development. They will support in developing, delivering and updating the Sales Education curriculum for the field sales organization. The Trainer will also conduct assessments of current sales skill needs and work to ensure product sales proficiency among the associates.


    Remote working opportunity.


    • Develops onboarding curriculum for new associates and rolls out both group and individual training.
    • Looks at current coaching processes and prepare appropriate strategy for improvement/implementation where deficiencies are identified.
    • Creates detailed action plans and executes to drive results when working with sales leadership to identify and drive sales training needs and gap assessments.
    • Uses sound and robust analyses when needed to perform field sales needs assessment and suggests performance improvement measures.
    • Supports company and department vision and purpose by creating and delivering sales coaching support, development or product training courses and explore opportunities to develop new development opportunities.
    • Monitors coaching effectiveness, reviews feedback and modifies/revises standard work and processes accordingly.
    • Encourages thoughtful/balanced risk taking to advance innovation
    • Develops strategies and new ideas to provide superior coaching sessions.
    • Thinks outside the box when working with sales representatives and leader to provide guidance for development opportunities.
    • Ability to influence and position new ideas, initiatives and innovations.
    • Listens to new ideas and feedback even if he/she disagrees with them.
    • Champions' continuous improvement
    • Creates followership and collaboration
    • Works collaboratively across the business to build partnerships with the marketing, services and sales leadership to provide coaching to support key business needs.
    • Supports the sales team by providing organizational assistance. Manages and maintains sales funnel (forecasting).Communicates with vendors and customers. Track sales KPIs using software tools to improve the accuracy of the sales funnel and forecast. Tracks performance against metrics and performs sales incentive calculations.
    • Other duties/projects as assigned

    Supervisory Responsibilities:   

    • None


    In addition to the job specific responsibilities listed above, all employees are expected to support and model Vetsource’s Core Value Principles:  Do the right thing every time; Treat others the way you want to be treated; Embrace Change; Be innovative; Get it done; Work hard, have fun!  Employees will be held accountable for knowledge and effective application of these principles.


    • Exhibit a willingness to consistently take on new challenges.
    • Proven ability to lead teams toward organizational goals with successful outcomes.
    • Proven ability to follow through.
    • Must be able to make sound judgement decisions and know when to ask their manager for assistance.
    • Strong written and verbal communication skills, ability to effectively communicate at all levels of an organization internally, as well as communicating with external representatives such as Key Account Managers, Distribution Representatives and clients.
    • Technically savvy; knowledge of CRM tools, proficiency in MS office, including Word, PowerPoint, Excel and other productivity applications.
    • Ability to work independently; ability to organize data; strong analytical skills required with a great attention to detail.
    • Facilitate process improvement projects with the Team based on sound data analysis.
    • Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear, calm, and concise manner.
    • Demonstrate sound de-escalation and conflict resolution skills.
    • Strong organizational and time management skills with ability to work independently.
    • Excellent writing skills with great attention to detail.
    • Must be team-oriented and work well with others.
    • Self- motivated with a strong desire to learn and grow personally.
    • Able to provide and receive constructive feedback in a professional manner.
    • Ability to work in a fast-paced, rapidly changing environment, with the ability to multi-task.
    • Excellent communication, presentation and facilitation skills.
    • Ability to influence and collaborate across business functions.
    • Advanced understanding of sales process and products, preferably in the Veterinary or Healthcare Industry.
    • Advanced understanding of animal health marketplace.
    • Must be willing to travel at least 50% of the time (based on the need of the position).
    • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).


    • Bachelor’s Degree in Business Administration, Business Management or equivalent job-related experience.
    • Minimum 4 years in training/education, managing/coaching and/or veterinary sales, marketing or other related field

    Preferred Qualifications:

    • Experience in the animal health industry.
    • Familiarity with Sales Force.com.
    • Experience as a coach to sales colleagues.
    • Entrepreneurial thinking.
    • Work with sales leadership to identify and drive sales training needs and gap assessments
    • Understanding of the veterinary pharmaceutical market and experience in a veterinary practice or other healthcare or scientific industry is ideal.


    Working Conditions:

    • Veterinary Offices Regularly Visited with Sales Team
    • Remote (home) office environment with extensive phone and computer use
    • Must be willing to travel at least 50% of the time (based on the need of the position)
    • Environment where dogs are present in office areas of Vetsource locations


    Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.


    We offer a competitive benefit package including medical, dental, vision, Flexible Spending, Life, and 401(k). 


    Vetsource is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.


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